Incident Response (Perform Monitoring and Reporting Duties at Central Command Centre)

Perform Monitoring and Reporting Duties at Central Command Centre course prepares learners to take on duties in the central command centre (CCC). The CCC is a designated 24-hour Operations Room managed by an Operations Supervisor. It allows clients’ sites to be managed and coordinated remotely from a centralised location. This is one of the recommended optional module for Senior Security Supervisor (SSS).

Learning Outcomes
At the end of this course, participants will be able to:

  • Take over duties
  • Monitor status of field personnel
  • Manage situations
  • Hand over duties

For whom
Security Personnel, Supervisors or Managers with reporting duties, Technical/Maintenance Personnel, Authorized Client Representatives.

Entry Requirements

  • Secondary education without a GCE O/N Level pass or their equivalent; or
  • At least 3 ES WPLN Statements of Attainment at Level 3 or 4

* Those who do not meet the entry requirements will be subjected to interview before acceptance.

Course Duration and Timings
16 training hours (2 days) 0900hrs to 1800hrs daily
Summative Assessment by POLWEL – 3rd day (2 hours)

Course Fees:

Full Course Fees$392.69
With SSG Funding, ≥21 years old (Singaporeans and PRs) $99.09
With SSG Funding, ≥40 years old (Singaporeans only) $62.39

Funding expiry: 19 Aug 2021

Click here for breakdown of course fees

Course Code:
SEC-ICM-3003-1.1