Information

Terms and Conditions of Enrolment

  1. Registration of courses will only be confirmed upon receipt of payment to Apro Training Centre.
  2. Course schedules are subject to change if the minimum number of candidates for each intake is not achieved.
  3. APRO reserves the right to change the date or venue of class or cancel class due to unforseen circumstances.
  4. Singapore Citizens and PRs are eligible to apply for training grants. For courses commencing from 1 Jan 2024, SSG will no longer require a minimum 75% attendance for course fee funding and absentee payroll funding. (The removal of the 75% attendance requirement will also apply to absentee payroll and training allowance under the Workfare Skills Support (WSS) scheme under Workforce Singapore.) Attendance taking will continue to be mandatory as absentee payroll continues to be funded based on actual attended hours. Existing requirements on passing of assessments and co-payment of course fees will continue to ensure learning outcomes and commitment from individuals and employers.
    If APRO’s claim for the grant is rejected by SSG for any reason whatsoever, the candidate or his company shall pay the full course and assessment fees.
  5. Malaysian candidates need a valid work permit and are not entitled to any government grants.
  6. Candidates who fail their assessment may request for a reassessment date but payment of reassessment fees must be made in full before APRO makes reassessment bookings provided always the reassessment must be completed within 60 calendar days from the end of the initial training date. In the event, the reassessment date falls after the 60 calendar days, candidates will have to pay for the full course fee. 
  7. Assessment will be confirmed one working day before the assessment date. Any absenteeism from confirmed assessment will be marked as “absent” unless an MC for the assessment date is produced within 3 days of the assessment date. Trainees who did not attend/achieve the minimum attendance requirement to attend confirmed assessments will also be marked as “absent” for assessment. Trainees who are marked “absent” for assessment will have to pay re-assessment fees if they wish to attend training for the same module subsequently.
  8. Subject to valid reasons being given, candidates may defer their course or assessments dates. If candidates fall sick on day of assessment, MCs must be presented within 3 calendar days after the assessment date stating candidate was sick on day of assessment. Candidates may defer only once and the new date shall be at APRO’s discretion. Course and assessment fees for any deferment will be forfeited if candidates do not attend on the dates proposed by APRO.
  9. APRO Training Centre reserves the right to reject any candidate if:
    • The terms and conditions of this registration are not met
    • The candidate is unable to understand spoken and written English or meet with the entry requirements
    • The candidate’s conduct is disruptive to the training
    • The candidate has withdrawn registrations on two or more occasions within a month with no valid reasons
    • The candidate is found to be causing distress to any of APRO Training Centre’s staff or other learners
  10. Original documents for verification are required to prequalify candidate for the course.
  11. Upon completion of training, candidate will respond to the survey conducted by SSG (TRAQOM – Training Quality and Outcome Measurement).
  12. Class instructions will be provided in a separate document – ‘Enrolment Confirmation’
  13. By registering course(s) with APRO Training Centre, all candidates agree that in no event will APRO Training Centre be liable for any claims, damages, liabilities, loses, expenses and costs of whatever nature, including any direct, indirect and/or consequential physical and/or property losses, damages and injuries suffered by the candidates within APRO Training Centre, arising from any acts or omissions by APRO Training Centre, its staff and/or other candidates whether those acts or omissions were negligent or otherwise, default or negligence on your part or in connection with candidate’s/your use of any training equipment prescribed in the training module including the Walk Through Metal Detector, Hand Held Metal Detectors and/or X-ray Machine.
  14. Personal Data Protection: By registering for our courses, candidates consent to the collection of their personal data as requested during registration. Such personal data shall not be disclosed by APRO Training Centre and its employees, or their appointed third party service providers or agents unless its use/disclosure is required to carry out the business and or the purpose herein. As APRO relies on candidates’ personal data to provide services to them, candidates shall ensure that at all times the information provided therein to APRO is correct, accurate and complete. Candidates shall update APRO in a timely manner of all changes/correction to the information herein. Full PDPA notice can be found here.
  15. Refund Policy:
    • If candidate cancels registration 7 calendar days or more before course commencement date – 100% refund
    • If candidate cancels registration 6 calendar days or less before course commencement – No refund
    • No show cases – No refund