Terms and Conditions of Enrolment

  1. Registration of courses will only be confirmed upon receipt of payment to Apro Training Centre.
  2. Course schedules are subject to change if the minimum number of candidates for each intake is not achieved.
  3. APRO reserves the right to change the date or venue of class or cancel class due to unforseen circumstances.
  4. Singapore Citizens and PRs are eligible to apply for training grants. To be eligible for training grants and absentee payroll (SRP) funding, candidates must attend at least 75% of training hours and pass the assessment. If APRO’s claim for the grant is rejected by SSG for any reason whatsoever, the candidate or his company shall pay the full course and assessment fees.
  5. Malaysian candidates need a valid work permit and are not entitled to any government grants.
  6. Candidates who fail their assessment may request for a reassessment date but payment of reassessment fees must be made in full before APRO makes reassessment bookings provided always the reassessment must be completed within 60 calendar days from the end of the initial training date. In the event, the reassessment date falls after the 60 calendar days, candidates will have to pay for the full course fee.
  7. Assessment will be confirmed one working day before the assessment date. Any absenteeism from confirmed assessment will be marked as “absent” unless an MC for the assessment date is produced within 3 days of the assessment date. Trainees who did not attend/achieve the minimum attendance requirement to attend confirmed assessments will also be marked as “absent” for assessment. Trainees who are marked “absent” for assessment will have to pay re-assessment fees if they wish to attend training for the same module subsequently.
  8. Subject to valid reasons being given, candidates may defer their course or assessments dates. If candidates fall sick on day of assessment, MCs must be presented within 3 calendar days after the assessment date stating candidate was sick on day of assessment. Candidates may defer only once and the new date shall be at APRO’s discretion. Course and assessment fees for any deferment will be forfeited if candidates do not attend on the dates proposed by APRO.
  9. APRO Training Centre reserves the right to reject any candidate if:
    • The terms and conditions of this registration are not met
    • The candidate is unable to understand spoken and written English or meet with the entry requirements
    • The candidate’s conduct is disruptive to the training
  10. Original documents for verification are required to prequalify candidate for the course.
  11. Upon completion of training, candidate will respond to the survey conducted by SSG (TRAQOM – Training Quality and Outcome Measurement).
  12. Class instructions will be provided in a separate document – ‘Joining Instructions’
  13. In no event will APRO Training Center be liable for any claims, damages, liabilities, loses, expenses and costs of whatever nature arising out of or resulting from the use of any equipment prescribed in the training module including the Walk Through Metal Detector, Hand Held Metal Detectors and/or X-ray Machine.
  14. Personal Data Protection: By registering for our courses, candidates consent to the collection of their personal data as requested during registration. Such personal data shall not be disclosed by APRO Training Centre and its employees, or their appointed third party service providers or agents unless its use/disclosure is required to carry out the business and or the purpose herein. As APRO relies on candidates’ personal data to provide services to them, candidates shall ensure that at all times the information provided therein to APRO is correct, accurate and complete. Candidates shall update APRO in a timely manner of all changes/correction to the information herein. Full PDPA notice can be found here.
  15. Refund Policy:
    • If candidate cancels registration 7 calendar days or more before course commencement date – 100% refund
    • If candidate cancels registration 6 calendar days or less before course commencement – No refund
    • No show cases – No refund